Returns & Exchanges
We want you to love your Jenni Kayne pieces, but if you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items within 30 days of purchase. Please note that certain items, such as apothecary and final sale goods, are non-returnable.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.
Pack and Label
Print your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.
Drop Off
Hand your package to the designated carrier or visit one of our retail locations for an in-person return experience.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing